Frequently Asked Questions
- 1 General Help
- 1.1 I can't validate my e-mail address! The validation mail never arrives!
- 1.2 How do I reset my password?
- 1.3 I got locked out of my account for too many login attempts! Now what?
- 1.4 I want to delete my entire account, how do I do that?
- 1.5 How do I find out who has bookmarked my character?
- 1.6 How do I send/accept/manage a friend request?
- 1.7 How do I prevent someone from sending me messages?
- 1.8 What are the rules surrounding ignores?
- 1.9 Why can't I send notes to this one character?
- 1.10 Why can't I send notes to anyone?
- 1.11 What do these character update messages mean?
- 1.12 How do I make a group?
- 1.13 How can I keep memos about other characters' profiles?
- 1.14 How do I add an inline image to my profile?
- 1.15 Why do I keep getting logged out?
- 1.16 Something on the site errors out or doesn't work, every time I try to use it!
- 1.17 I'm using Chrome, and I get 'Error: Error:error', every time I try to bookmark someone!
- 1.18 I'm using mobile and/or handheld device. Is F-List going to work?
- 1.19 What is Roaming Mode?
- 1.20 How do I format my text/message in chat or on profile? What is BBCode?
- 2 Something else is wrong!
- 3 Profile Help
- 3.1 I tried to edit my character and my kinks/description/images all reset!
- 3.2 Why doesn't my avatar upload?
- 3.3 Why doesn't my avatar show up, even though I uploaded a new one?
- 3.4 Why doesn't my character image upload?
- 3.5 Someone accepted my friend request, but they don't show up on my character's Friends tab!
- 3.6 How does 'Copy Kinks' work?
- 3.7 Why do I get 'Error 3' when I try to update my profile?
- 3.8 How long can a character name be? What can I put in it?
- 3.9 How can I change my character name?
- 3.10 Someone else has the character name I want!
- 3.11 How much text can I fit in a profile?
- 3.12 I just changed my profile, but it's still showing unchanged in the search results!
- 3.13 What are profile badges? What are the icons below someone's avatar?
- 3.14 How do I get the title/caption under my name?
- 4 Subscription Help
- 5 Site Help
- 6 Chat Help
- 6.1 Chat Clients
- 6.2 How do I change chat channels?
- 6.3 How can I save the channels I'm in, for later?
- 6.4 How do I save logs?
- 6.5 Why are the names in different colors?
- 6.6 What are those colored dots and gems and icons?
- 6.7 What does that Cookie/Cake by someone's name mean?
- 6.8 How do I chat with someone privately, check their profile, or ignore them?
- 6.9 How do I make a private room?
- 6.10 What are some of the commands for Private/Public Rooms?
- 6.11 How do I make a link to a room?
- 6.12 How do I make my private room persist?
- 6.13 What about mobile clients?
- 6.14 Can I make my own third-party F-Chat client?
- 7 Chat Troubleshooting
- 7.1 What is the maximum number of users that can be in the chat at once?
- 7.2 How many characters can I log on?
- 7.3 What is the login queue?
- 7.4 Why can't I connect to the chat?
- 7.5 IM Messages not appearing or are invisible
- 7.6 Why does Tor break my chat connection?
- 7.7 Why am I getting disconnected with connection errors?
- 7.8 Why can't I download chatlogs?
- 7.9 I'm using Firefox, and the right-click menu doesn't work right!
- 7.10 When I click on someone's name, their profile doesn't open!
- 8 How do I clear my cookies/cache?
- 9 How can I check my connection to the webserver or chatserver?
I can't validate my e-mail address! The validation mail never arrives!
1. Make sure that no-reply[at]f-list.net (replace the [at] with an @) is on your whitelist, and check your spam folder. It is possible that your settings are not currently allowing the mail to reach your inbox.
2. If you have already signed up for an account, and your validation email isn't in your inbox or spambox, please put in a ticket to request a manual validation.
How do I reset my password?
Check out our Account Recovery page, where you can request a new password, if you know your username, or request your username if you can only remember the email address. Password requests have the following sequence:
- Submit your request.
- Get an email with a link that will trigger the reset. (This prevents resets from being triggered accidentally or by other people.)
- Click the link, and get returned to the front page of the site. There should be a message letting you know that a password has been sent to you.
- Get a second email, containing the new password.
In the event you do not receive either email, after a couple of hours, you can use the contact form to request that we manually reset your password.* If the email you provide is not connected to the account you're trying to get a reset for, we may ask for further proof that the account belongs to you.
* If you are able to log into your account, please do not use that contact form to request help, with other problems. If you are logged in, and you need to request help, a variety of options are provided in the 'Help and Info' menu, including the Community Help forum, this FAQ, bug reports, tickets, and suggestions. Check below in 'Something else is wrong!' for assistance determining which option is the best choice for a particular problem.
I got locked out of my account for too many login attempts! Now what?
Look at the time, and return in an hour, or if you are completely stumped, submit a ticket requesting a password reset, however you will still need to wait an hour before you can change your password that way. Until no login attempts have been made for an hour, the account will remain locked. If you try to log in any sooner than one full hour has passed, then you will reset the timer on the lock out.
I want to delete my entire account, how do I do that?
You can not manually delete your own account. Instead, in order to set your account for deletion, an administrator-level staff member has to do so manually. To file an account deletion, send in a Helpdesk ticket from the account you want deleted, and request as such (you need to be signed in, we do not accept account deletion requests from email/offsite/other account tickets). This action is irreversible. However be advised, there are some rules about account deletion:
- The account has to have existed for at least a week.
- You will only be allowed a limited amount of account deletions. If you request a deletion but then keep making new accounts and then also request deletion on those? We will not honor them.
PLEASE HAVE AT LEAST ONE PROFILE ON THE ACCOUNT THAT YOU WANT DELETED, BECAUSE YOU WILL NEED IT TO FILE A TICKET FROM (please bear in mind that a PROFILE is not the same as ACCOUNT, you make multiple profiles ON an account). You may use a blank throwaway name for a profile on your account, as the profile will be deleted anyway with the full account once it is processed by an admin (so you don't need to do it).
Leaving a short reason for why you are choosing to delete your account is encouraged, but not required.
How do I find out who has bookmarked my character?
You can't, and we cannot change that. Say that user 1 has two characters: Hexxy, and Rebbi. If user 1 bookmarks your character, how would the site know to send you a message about Rebbi, or Hexxy? Not without telling you about both characters; revealing user 1's every single alt. We could make it so that you have to input with which character you bookmark someone... But if we did that, the bookmarks system would be identical to the friends system we created for this exact reason.
How do I send/accept/manage a friend request?
Navigate to character page of user you'd like to befriend. On the right side, close to the top is green "+Friend" button! Click that and you'll be able to send a friend request.
If the green button says "Edit" you are already friends!
To accept a friend request, navigate simply to homepage and it will be waiting there. To manage your friends, either use the above mentioned button, or navigate Account menu -> Friendlist Or click here! (You may also review your own pending requests here.)
How do I prevent someone from sending me messages?
In F-Chat, type /ignore TheirName. This will block private messages from the character, prevent you from seeing in-channel messages or RP ads from that character, and prevent notes from being sent from any character on that account to any character on your account.
Please note that blocks and chat ignores are different.
- Ignoring someone in chat will add them to your "ignore list" which will prevent that character from messaging you on F-Chat, but will also prevent their entire account from sending you notes.
- Clicking "Block" on the Notes page will add the user who sent the note to your "blocklist" which only prevents their account from sending you any notes.
Even though chat ignores only work on one character, using an alternative character to get around an ignore is a violation of our Code of Conduct
What are the rules surrounding ignores?
The latest version of all the rules for F-List and F-Chat can be found here.
In short, any user may be placed on ignore by any other user, for any reason. The person doing the ignoring is not required to provide a reason, and a failure to provide a reason for an ignore will not be accepted as a valid reason to report someone. However, you are free to report someone for poor behavior preceding an ignore -- for instance, if someone messaged you to insult you and then placed you on ignore -- as that behavior violates the rules regardless of whether an ignore was involved.
Once a user has been ignored, any attempt to contact the person who placed the ignore will be in violation of the rules. Do not do it. If you have been ignored, move on. If someone contacts you after you have ignored them, please report them.
It is not possible to ignore global moderators, nor should you ignore the moderator of a room you wish to remain in. Placing moderators on ignore prevents them from being able to do their job, with regard to your character, and if you have ignored a room moderator, they are strongly encouraged to ban you from any rooms they moderate.
Why can't I send notes to this one character?
They may have one of your alts on their notes blocklist, or on their chat ignore list. Placing a user on ignore (Or being placed on ignore yourself) will automatically put the account in the associated blocklist. Staff will not go around ignores on your behalf, and attempting to do so yourself is a violation of the rules concerning ignores and ignore evasion.
Why can't I send notes to anyone?
Please log in to F-Chat and type /ignorelist into the console. Check the list to be sure that none of your own characters are on it. If they are use /unignore <character> to remove them from the list. You should be able to send notes again.
What do these character update messages mean?
Character updates mean a character you have bookmarked or are friends with has had a profile update. Clicking on the message will show you a string of info about what has changed. But, what does it all mean? Examples of the tag in use are shown in parentheses after each entry.
- D: description The number is the number of characters (letters/numbers) that were added or removed in this change. (D>:+151)
- CI: character image (CI-) (CI> means the description of the image has changed.)
- F: fetish (F>:Ageplay,no)
- AD: avatar delete
- AU: avatar upload
- I: Infotags (I>:Orientation)
- C: Custom fetish (C+:Booty Shakin')
- V: tag code version number (V:2)
Types of change:
- added: +
- removed: -
- field changed: >
How do I make a group?
Groups are being phased out of F-list in their entirety as much of the purpose of groups is accomplished with F=chat and either Public or Private rooms. Requests to create new groups will not be accepted.
How can I keep memos about other characters' profiles?
Character memos are a feature that adds a button to character profiles that aren't yours, so you can store private information about those characters. The memos are viewable from the profile and also from the 'Memo List' page. There's no limit on how many memos you can have and they are limited to 1000 characters per memo.
How do I add an inline image to my profile?
-From the frontpage, click the “Account” tab. Afterward, click “Inline Images.”
-On this new page, feel free to upload an image that you would like to use on one of your profiles.
-On the profile you want to upload an inline image to, under the “Basic Details” tab, there is an image icon right next to the “Preview BBCode” link. When brought up, you will be able to click the image you want to upload to your profile.
-The "Image Name/Alias" field has to be filled out and contain only numbers and letters, 2-64 characters long.
-Make sure that if the inline image is Not Safe For Work that it is tagged as such.
Why do I keep getting logged out?
There are four ways to get logged out from the site:
- Pressing the 'Logout' button.
- Not loading a page for more than 48 hours.
- Your browser's cookies getting cleared. This is possible, especially if you have a tool that does it for you at scheduled times.
- Your computer's IP address changing. Anything from flaky wireless to your ISP having local route problems can cause this.
Things that might help:
- Are you using a wireless connection? If you are, try switching to wired for a while, and see if you have better luck.
- If you're using a phone or tablet, try an actual computer, instead. Mobile data connections are pretty flaky.
- If you're using satellite internet... you may be screwed.
- If you're using Tor or a VPN, don't switch exit nodes, while you're logged in.
- Enable "Roaming" mode when logging in.
Something on the site errors out or doesn't work, every time I try to use it!
0. Scan your computer for viruses and malware. Certain malware interferes with our site's JS, and causes links to render improperly, the webclient to fail, and other minor issues throughout the site.
1. Check with another browser. If it doesn't work, there may be something wrong with your connection, or essential scripts may not be loading for some other reason. Open a ticket to get more help figuring out what's wrong with your computer. (I'm the guy who will end up handling it, so I can say that.) If it does work, move on down the list with the browser that's giving you trouble.
2. Clear your browser cache. Instructions for that are here.
3. If you're using a script blocking extension, make sure these are in the whitelist:
4. If you're using an ad blocking extension, make sure this is in the whitelist:
5. Disable all add-ons in your browser, then restart it. If it works, one of them is causing the problem. Re-enable them one at a time, restarting your browser after each one, until it breaks again. That last one is the problem.
6. You might be in Russia, where F-List is blocked.
I'm using Chrome, and I get 'Error: Error:error', every time I try to bookmark someone!
According to the last person this happened to, this is a conflict with AdBlock Plus. We advise either whitelisting f-list.net or using the 'Disable on f-list.net' option in the menu. (From Bug Report 885)
I'm using mobile and/or handheld device. Is F-List going to work?
The answer is it may work, or it may not..
Officially, we do not support handheld devices and we can not warrant it to be working without issues or even at all. The assistance we can offer is also limited.
An Android client for F-Chat 3.0 is currently in development.
What is Roaming Mode?
In order to accommodate users who have a frequently changing IP address, or move between connections, a "Roaming" mode was added. When Roaming mode is turned on, the site will not log you out when your IP address changes. This offers a potentially lower level of security, but is more convenient. If you don't have trouble staying logged in, you don't need to enable this feature.
How do I format my text/message in chat or on profile? What is BBCode?
Text format, decoration or styling on F-List is handled through BBCode markup. Consult the List of BBCode tags for all possible tags.
BBcode offers common formating such as bold, italic or
strike-through; creating hyperlinks or linking users in F-List and much more.
Something else is wrong!
I don't understand how this works!
If you think your problem might be a misunderstanding, or you just need help learning to use something, join the Helpdesk channel in chat and ask your question there! Alternatively, you can file a ticket if you cannot connect to chat.
I don't like how this works!/We need a new feature!
If an intended behavior, feature, or lack of feature is bothering you, you may open a ticket about it. However be advised this is not an immediate promise that it can or will happen.
I'm pretty sure this is actually broken...
'Browse public bugs' and use your browser's search to see if any open reports look similar to or the same as the bug you're having. If you find the same bug, add your report, along with any relevant technical information, to the thread in progress. This makes the list shorter, which makes it easier to see what bugs are still occurring. If there is no open bug report for your issue, read the guide to making bug reports, and then open one.
Someone is breaking the rules!
- In Chat: If someone is breaking the rules of the site, in chat, make sure you're looking at the tab it's happening in, and use the 'Alert Staff' option to send in a report. Make sure you tick the box to include logs, and give a brief description of what the person is doing. This will direct your report to the global moderators. Depending on how many reports are being handled, it may take a while to get to yours, but it will be handled.
- If someone is breaking the rules of a room (but not the rules of the site), in chat, contact the room's owner or moderators, via PM or note, and let them know. If it's an official room, it may be appropriate to alert the chat staff, as in the example above, but if it's a private room, you'll want to go to the room's staff.
- In Notes: If someone has sent you a note that in some way violates the rules, please press the 'Report' button on the note view screen. Do not report the character from their profile, just report the note. All of the info we need will be in there. Also, include a statement about why you're reporting the note. Is it harassment, ignore evasion, spam, trolling, or something else?
- On a Profile: If someone's profile or images violate the site rules, use the 'Report' button on the profile and include a comment about which rule is being broken, like art theft, photos on underage characters, walls of shame, etc.. Don't report profiles for chat or note violations.
- In a Group/Forum/Suggestion/Bug Report/Guestbook: If someone is breaking the rules of the site, in a public thread, copy the URL of where the rule is being violated and then go to the violator's profile and press 'Report'. Paste the link into the ticket and let us know which rule or rules they're breaking. Harassment, trolling, and spam are the most common reasons for this kind of report.
Do not report people for placing you on ignore. Any user is permitted, at any time, to ignore any other user (except for room moderators, in the rooms they'd like to be permitted to stay in). No one is required to explain why they have placed someone on ignore.
I tried to edit my character and my kinks/description/images all reset!
This can happen from time to time but the damage can be controlled. Keep local backups of your description, custom kinks, and images. There is no way to restore a previous version of your profile, serverside, so it's very important to at least keep a text file with your character's info.
At present, things you can do to decrease the chance of data loss are making sure to NOT click the submit button twice and NOT to stop or interrupt the page load. In the event that something does go wrong, if you click the browser's back button, to return to the edit screen, it is possible that you can regain some of the lost data. Browsers behave differently, and some will have not saved anything, but others may retain your pre-edit or post-edit data. Make sure you check what shows in the form before you submit it again. Custom kinks and images may be obliterated in the back-button profile edit screen (but, if you're here, they might be gone already...), so please ensure that the form believes everything is where you left it, if you choose this route.
Why doesn't my avatar upload?
Most likely it did, and other people are already seeing your new avatar! However, since the name of the avatar file does not change, when you upload a new one (it will always be [charactername].png), there's a good chance your computer has cached the old one, and hasn't realised the file contents aren't the same. Caching for avatars currently lasts four hours. You can likely fix this problem by doing a hard refresh of the affected profile, to reload all the content on the page. In most browsers, this is ctrl+F5, but in Opera it is ctrl+R. If this doesn't work, try clearing your cache, and then viewing the page again. If you are still unsure if the new image or the old image is showing, ask someone else to take a look.
Avatar files must be:
- png, jpg, or gif
- animated gifs will only show the first frame
- 100x100px (Up to 400x400 will be scaled down)
Why doesn't my avatar show up, even though I uploaded a new one?
It probably has uploaded. However, your browser isn't showing you the new version you just uploaded, because it has no idea your avatar changed. This is probably the case for a few other people who have already seen your avatar in the past few days - their browsers haven't checked to see if it's changed yet.
To fix this and see your new avatar, do a hard refresh, which will reload all content on the page. In most browsers, this is ctrl+F5, but in Opera it is ctrl+R. If this doesn't work, try clearing your cache, and then viewing the page again. If you are still unsure if the new image or the old image is showing, ask someone else to take a look.
Why doesn't my character image upload?
Most likely, because the image is too large or not a supported format. Character images must be:
- png, jpg, or gif
- animated gifs should work, but the thumbnail will only show the first frame
- smaller than 2000x2000px
- less than 400kb
Someone accepted my friend request, but they don't show up on my character's Friends tab!
There is an option in the profile edit screen called 'Visibility'. If that is turned off, a character will not show up in searches or in other characters' friends lists. However, if you view your account friends list (which only you can see), they should appear there.
How does 'Copy Kinks' work?
The 'Copy Kinks' feature, in the Character menu, will let you replace the kinks of one of your characters with the kinks from another. Make sure that the receiving character is NOT open in edit mode. If the character is open for editing, and you copy kinks and then save, the copied kinks will be overwritten by the kinks from the edit screen. Copy first, then open the character for editing.
Why do I get 'Error 3' when I try to update my profile?
This appears to be a problem with there being more space in the input box for custom kink names than the form is expecting to receive. Custom kink names should be 30 characters or less, and the UTF-8 encoding of many non-English characters takes two or more bytes, up to four bytes. ◊ for instance, takes up the same amount of space as three letters. So, if you find yourself going over, and you're not sure why, cut down on the dingbats.
How long can a character name be? What can I put in it?
Length for a character name is from 2 to 20 letters, numbers, spaces, dashes, and underscores. No non-English letters (letters with accents, umlauts, tildes, etc.) or other punctuation can be used. Names may not begin or end with a space, and must begin with a letter or number. Names may not contain slurs that would violate the rules.
- Fitz Weiner
- Super Petrolatum Jammz (Too long)
- !!Mousie!! (Contains punctuation that isn't _ or -)
- Übermensch (Contains a non-English letter, 'Ü')
- Dogroll (Starts with a space)
How can I change my character name?
We allow every user to change one character's name every week. A character can be renamed by clicking here. All usual restrictions apply to new names. The restriction on renames is so that people will still be forced to think their names over carefully.
- The error with avatars not being ported has been fixed. If your avatar went missing in the few hours this bug was still a problem, look for it as http://static.f-list.net/images/avatar/[your old character name].png, and it should still be there, so you can save it and re-upload it.
- If you are a room owner, you may need to request assistance from a global moderator, after a name change. The chatserver doesn't pick up these changes, by itself.
- If you are a room moderator, the best thing to do is have the room owner /cdeop your old name and /cop your new name.
- If your friends or people who have bookmarked you are reporting they can't see you in their online friends list, in chat, tell them to log out and back in, so the contents of the list will reload. That list isn't stored on the chatserver, so it does pick up the changes.
Someone else has the character name I want!
Under certain circumstances, character names can be released for use. You are welcome to ask after names, but asking is not a guarantee they will be released for you. If the name you want belongs to someone who:
- is banned
- hasn't logged in for a year or more
- has no information on their profile
then, you may be able to get it released.
How to request a character name:
To request a character name or see if it is eligible for release, please take a look at our Profile Policy page. This page will also provide instructions on how to send in a proper name request!
How much text can I fit in a profile?
The description field holds up to 100,000 characters, including those used for BBcode. That's quite a bit of text, and for most users, it will be sufficient. At this time, there are no plans to allow the description field to hold more. If your character requires more space, we suggest storing that information in a publicly-available off-site place, like a blog, pastebin, Google document, or personal website. Many free options are available, even for those with no knowledge of HTML, and a search engine can help you find the one that's right for you and your character.
I just changed my profile, but it's still showing unchanged in the search results!
That's because the search tables update every 12 hours. It's a design decision intended to reduce the load on the database. Don't worry about it; visitors to your profile will see the changes right away!
What are profile badges? What are the icons below someone's avatar?
See the explanation at Profile badges.
For now, you can't. The title feature is only for legacy subscribers and currently unavailable. See Subscription Help.
How can I get a subscription?
For now, you can't. Subscriptions had been removed and everyone got subscription benefits.
Is every getting all the subscriber features now?
Legacy subscribers got a small perks. Currently, it's expanded limits on character images, characters, and icons, title bellow character name on profile and ability to post Roleplay Ads on the main page.
Detailed info on Subscription page.
How do I post an advertisement on F-List's main page? (Roleplay Ads)
(Not to be confused with Chat-ads system)
Ads located on F-List's main page are currently under reconstruction and only Subscribers may post here. Subscriptions are currently unavailable.
If you are a subscriber and wish to post an ad there, go to Subscription Menu and select "Roleplay Ad". Just make sure your character is set to be visible for Public, otherwise it won't work!
Before getting help, it is important to know what version of chat you are using.
- F-Chat 1.0/Standard: F-Chat 1.0 is the current Standard F-Chat client. This client is accessed when clicking the large "Enter Chat" button on the homepage.
- F-Chat 2.0/Experimental: F-Chat 2.0 is a newer client offering more features and stability over 1.0. However, it may not work for everyone. F-Chat 2.0 is accessed by clicking the "or try the experimental client" on the homepage.
- F-Chat 3.0: F-Chat 3.0 is our latest generation chat client for accessing F-Chat. 3.0 combines the features from our two previous clients with years of new knowledge and your suggestions to create the best F-Chat experience.
- F-Chat 3.0 supports multiple platforms. Most all information about F-Chat 3.0 will apply to all platforms, but see F-Chat 3.0 for more help and information on each supported platform.
How do I change chat channels?
To join a room from the console/chat command, use /join [channel-id].
- F-Chat 1.0/Standard: Click the 'Channels' button, to get lists of both public and open private channels.
- F-Chat 2.0/Experimental: Click on the fifth button, a square made of nine grey squares, to get lists of both public and open private channels.
- F-Chat 3.0: Click the 'Channels' button in the left sidebar to get a list of all channels. Channels are split into two tabs, 'Official channels' and 'Open rooms'. To join a channel, simply check the box next to the channel name.
How can I save the channels I'm in, for later?
Most chat clients offer a way to save your favorite rooms, so you automatically rejoin them each time you log in.
- F-Chat 1.0/Standard: Click the disk icon beside the console tab. This does not work for all people. If it doesn't work for you, open the settings screen, from the F-Chat menu, and click save. Saving your settings will also save your open rooms. In F-Chat 1.0, channels are saved for your account, so all your characters will be put into the same rooms, when you log in.
- F-Chat 2.0/Experimental: Click the pin icon on each channel you'd like to save. In F-Chat 2.0, channels are saved by character, so each character you use can have a different list of saved rooms.
- F-Chat 3.0: Click the pin icon on each channel you'd like to save. Saved channels are per-character.
How do I save logs?
Logs from the webclients are stored in the browser's memory. If you reload or close the tab, without having saved your logs, the logs are gone.
To save logs, while logged in:
- F-Chat 1.0/Standard: From the 'F-Chat' menu, select 'Get Logs'. A box with a link will appear. Right click the link and select 'Save as...' (make sure it saves as an .htm or .html file!) If that doesn't work, click the link to open the log in another tab, then right click on the new page and select 'Save as...' to save the log. This will only save the logs for the tab you are currently looking at!
- F-Chat 2.0/Experimental: Click on 'Browse/Save/Download Chatlogs', which is the third button from the right, in the menu. You'll have a few options.
- Download a zip of the session. This is the best option, if you have a lot of logs. Click the link and remember to add a .zip file extension and name the file something you'll recognize!
- For each individual room, you'll see a download icon and a view icon. Due to some difficulties with the download icon, I advise using the view icon (magnifying glass) to open the log in another tab, then right click on the new page and select 'Save as...' to save the log.
- F-Chat 3.0/Desktop: F-Chat 3.0 Desktop has a built-in log reader and will store logs indefinitely. Logs are not session based and won’t be lost on application close. You can access these logs by clicking the “Logs” button in the channel header. If you would like to save these logs as a text file, click the Save to Disk icon next to the Date field. For more information on logging, please see F-Chat 3.0.
- F-Chat 3.0/Web: Logging in F-Chat 3.0 Web works the same as the desktop client with the exception that logs are stored in your browser's cache. Logs will be cleared when the cache is cleared or becomes full. Make sure to save any logs you wish to keep using the exporter in the log viewer.
Why are the names in different colors?
Each color is for a different gender.
|None (3.0)||Mauve||Character Name|
|Male||Light Blue||Character Name|
|Herm||Dark Purple||Character Name|
|Male-Herm||Dark Blue||Character Name|
|Shemale||Light Purple||Character Name|
What are those colored dots and gems and icons?
F-Chat 1.0/2.0 use the same icons and colors whereas F-Chat 3.0 uses a different set of icons.
The dots are status lights. Each status light also has the first letter of the status in it.
- Green: Looking for Role Play
- Black: Online
- Light Blue: Busy
- Yellow: Idle
- Dark Blue: Away
- Red: Do Not Disturb
- Grey: Offline
The gems indicate the role of that character in the present channel:
- Yellow Gem: Global Chat Operator/Administrator (Site Staff)
- Red Gem: Official channel Operator/Moderator (Site Staff)
- Blue Triangle: Private channel Owner
- Red Triangle: Private channel Operator/Moderator
F-Chat 3.0 uses an entirely different set of icons. They are as follows:
- Person: Online
- Eye: Looking
- Gear: Busy
- Hourglass: Idle
- Circle: Away
- No Entry Sign: Do Not Disturb
In addition, a different set of icons are used for F-List and private channel moderators:
- Gem: F-List Global Chat Operator/Administrator (Site staff)
- Flag/Arrow: F-List Channel Operator (Site staff)
- Asterisk: Private room owner
- @/"At Sign": Private room moderator
What does that Cookie/Cake by someone's name mean?
How do I chat with someone privately, check their profile, or ignore them?
To check someone's profile, just click their name. To open a PM (private message) window with them, try right-clicking their name; this will bring up a menu (with some more options, as well, such as ignoring that person).
How do I make a private room?
In any client, you can type /makeroom into your chatbox, followed by the name of the room. Example: /makeroom The Chat Cafe.
- F-Chat 1.0/Standard: Click on the 'Channels' button, at the top, then on the 'Create Room' tab. Type the name of the room into the box, and click 'Make Room'.
- F-Chat 2.0/Experimental: Click on the fifth button, a square made of nine grey squares. At the top is a text field and 'Create' button, with which you can create a new channel.
- F-Chat 3.0: Click on the 'Channels' button on the left sidebar. At the bottom of this screen, type a name for your new room in the text box and click “Create”
Don't worry about names -- there can be multiple private rooms with the same name. When you've created a private room, your current character will automatically become its owner.
By default all newly-created private rooms are available by owner invitation only. However, you can open your private room to the public, which will make it show up in the Private/Open Rooms list, and will allow anyone in the room to invite others. All you, as the owner, have to do is type /openroom . Opened rooms can also be advertised in LFRP or your status, by using the code available by typing /code in the room.
What are some of the commands for Private/Public Rooms?
For a complete list of chat commands, see the F-Chat Command Reference. To see which BBCodes can be used in chat, consult the List of BBCode tags. For help with smiley codes, see the list of smiley codes.
- Open to the Public: /openroom
- Make Private/Invite Only: /closeroom
- Invite User: /invite <name>
- Add Description: /setdescription <text>
- Advertising Code: /code
For official rooms, use the [channel] tag. Example: [channel]Non-Sex Driven LFRP[/channel]
For open private rooms, use /code in the room and copy the provided [session] tag. Example: [session=Test Room]ADH-3EE4POTATOES3D7B8D23[/session]
These tags only work in chat, not on profiles or elsewhere on the site.
How do I make my private room persist?
Normally, your private channel will disappear the moment it is empty. If at least three characters have been in the room at the same time, though, the room will be protected from deletion for 24 hours after the last person leaves it. While the room is occupied, the timer is stopped, and when the last person leaves, it will reset. Rooms must also be set as "open" this can be done by using /openroom as the channel owner. Closed rooms will automatically close once the last person leaves.
In the event of a server restart, all rooms are extended 24 hours of protection from the time of the restart, while they remain empty. Once someone enters the room, the timer will stop. If the room did not reach a population of three users it will behave like a freshly-made room, needing to reach a population of three to regain the 24 hours of protection. If a room reached a population of three before the restart, it will retain it's protected status through the restart.
What about mobile clients?
Can I make my own third-party F-Chat client?
Yes, you may! F-List is open to the idea of third parties developing unofficial F-Chat clients. The F-List Wiki openly documents the F-Chat protocol for just such a purpose. See these references:
- the F-Chat protocol for the protocol that F-Chat operates under (it has its own)
- JSON Endpoints for performing data operations with the site itself
- F-Chat Command Reference for a complete list of all F-Chat commands
Importantly definitely talk to, the chat server's developer. She would want to know you're making a client and, being the developer of the server you'd be working with, her help would be invaluable.
I recommend you also talk to the site administrators (or ) to let them know of your intentions. You may get some assistance from them, and at the very least an open dialog between you and the administrators will ensure any tensions can be resolved quickly and with minimal pain (e.g. if you do something they don't like).
If you need more help, please don't hesitate to talk to a staff member or submit a ticket.
What is the maximum number of users that can be in the chat at once?
There was once a version of the server that maxed out at 200 total connections. Some people who have been on the site for a long time may remember this. However, currently, cap is somewhere over 9000. (We might not be seeing those numbers before protocol update due to some bandwidth problems involving the massive amount of data the server sends on connect, though.) We are in the process of revising the protocol and re-writing the server, so we can safely increase the limit.
How many characters can I log on?
The current limit on concurrent chat logins is three per account and three per IP address. This does mean that multiple users with the same IP address will only be able to connect three characters among them.
What is the login queue?
The login queue is the list of attempted logins the server is currently trying to process. At the moment, it is limited to thirty slots, because after that point, clients start timing out, because they haven't gotten a response. What this means for you is that if there are many people trying to log in, all at once -- for instance, during peak hours or right after a server hiccup that disconnected a few hundred people -- it may take a few tries to get into the queue. Keep in mind that repeated pageloads and reloading the webclient (when done by the several hundred people trying to get into the queue) will have a detrimental effect on the queue processing time, because login requests are passed from the chatserver to the webserver and back, and if the webserver is slowed, it may start dropping requests. This is what causes the rolling maintenance mode during and after chat outages.
Why can't I connect to the chat?
1. Are you seeing any of the following errors?
- Error: No free login slots
- Error: not found
- Error: Failed to connect. There may be a problem with your internet connection, or F-Chat is currently not available.
- Error: Failed to get an API ticket. There may be a problem with your internet connection or F-List.
These indicate that the chatserver may be down, or has very recently come back up. Come back in half an hour and try again. You can also check the chat stats page, which will likely indicate if the server is behaving strangely (flatlining, sudden drops, etc.).
IM Messages not appearing or are invisible
Could be two things.
- Try to disable browser's addons. Especially adblock and similar may affect the visibility of site's elements.
- In webclient's settings, un-check "HTML5 Notifications" for 2.0 client or "Enable notifications" for 1.0 as they seem to cause issues lately.
2. Browser issues.
- Does your browser natively support websockets? Check here.
- If it does, that's not the problem.
- If it does not, the browser needs the latest version of Flash.
- If your browser does not support websockets or Flash, you're not going to be able to connect, but these cases are rare.
- Check with another browser.
- If it doesn't work, there may be something wrong with your connection, or essential scripts may not be loading for some other reason. Skip to the next section.
- If it does work, continue this section with the browser that's giving you trouble.
- Clear your browser cache and cookies. Instructions for that are here. Afterward, reload the client page.
- If you're using a script blocking extension, make sure these are in the whitelist:
- If you're using an ad blocking extension, make sure this is in the whitelist:
- Disable all add-ons in your browser. If it works, one of them is causing the problem. Re-enable them one at a time, restarting your browser after each one, until it breaks again. That last one is the problem.
- Scan your computer for viruses and malware. Certain malware interferes with our site's JS, and causes links to render improperly, the webclient to fail, and other minor issues throughout the site.
3. Websockets problems. The websocket protocol, which is what the chat uses, is a fairly new protocol. As such, it's not well-integrated into some things, which can cause connection problems. Check out the Websockets page for tips on discovering and solving websockets problems.
- Does your antivirus software have a 'link scanner'/'web protection'/'cookie guard' function? Web protection options tend to break websocket connections. Disable those functions (not your whole antivirus!) and see if the problem clears up.
- Are you using Zonealarm firewall? Adding exceptions for F-Chat does not help. Even if you disable it, it will continue to block F-Chat, until it is uninstalled. (Newspost 189) Other firewalls may also exhibit similar behaviours. Consider disabling yours, temporarily, to see if this is part of the problem.
- Do you have 'Internet Download Manager' (IDM) installed? You can check this under Add/Remove Programs in Windows. Basically, IDM mis-detects your chat connection as a starting download and tries to hijack it, breaking it in the process. It does this even when it's not actively running, since it hooks itself into Windows in some nefarious ways. If you can't get into the chat and have IDM installed, IDM is almost certainly what's stopping it from working. (Newspost 160)
- Are you using a proxy, VPN, or Tor? Try either disabling that or changing your exit nodes. While most Tor nodes and VPNs support websocket connections, most proxy servers do not.
4. Connection problems. It is possible that you may be able to reach the webserver and the rest of the internet, but not the chatserver. This may be the problem if you're getting one of these errors: "A connection error occurred. Please check your internet connection.", "Failed to connect. There may be a problem with your internet connection, or F-Chat is currently not available.", "Failed to get an API ticket. There may be a problem with your internet connection or F-List."
- Load the chat stats page. Does the page show, or do you get an error? If you get an error, you're definitely not reaching the chatserver at all.
- Check out the section titled 'How can I check my connection to the webserver or chatserver?' farther down the page, and follow the instructions for your OS.
5. Ports 80, 443 and 9799 (TCP) on f-list.net must be reachable through your router/firewall, and additionally port 843 (TCP) if you have to use Flash. Under no circumstances should you have to open ports on your own computer. These ports are likely to already be reachable through your firewall, except in the following cases:
- You are behind a filtering proxy or a very restrictive firewall (companies do this, are you chatting at work? :P).
- Your router has parental controls enabled or filters network traffic.
- You are using an anonymizer, such as Tor or I2P.
- Your ISP is restricting your network traffic to the most commonly used ports (especially dial-up ISPs do this sometimes).
6. Are you using Google Chrome? Many users have reported frequent 'Aw, Snap...' errors while using or attempting to connect to chat. Consider using Firefox, reportedly most stable at this time, or another browser. Also, if you do not mind some bugs, it has been noted that the experimental chat client may be more stable, with Chrome, at present. It is, however, still experimental, and as such may be more prone to doing other peculiar things. (F-Chat 2.0/Experimental/Beta Documentation)
7. Do you have more than a few hundred bookmarks or friends? We think the webclient starts to choke around 2,000, and we know for a fact that 5,994 is too many. Basically, if you've got thousands of friends, the server tries to deliver the entire list to the webclient, and your browser just starts laughing and closes the connection. Not much for that, except to cut down the list or use a different client. The desktop client seems to have less trouble with large lists.
Why does Tor break my chat connection?
There's a few reasons, off the top of my head. First, Tor is really slow, because of how it works. If the server doesn't get pings back from the client in a reasonable amount of time, it decides you've been disconnected. Second, websockets connections are only valid while being used from the IP that initiated them. If you change your exit node while connected to the chat, you'll get dropped. Third, you're kind of dependent on a bunch of other people not rebooting their computers, while you're connected. That said, I have gotten the webchat to connect with Tor. I'm in Frontpage, right now, from an exit node somewhere in Russia. Stability isn't great, for the reasons above, but it is possible.
Why am I getting disconnected with connection errors?
- Connection error: 'stopPropagation' => "func [..]
- Connection error: 'clipboardData' => "undefi [..]
- Connection error: 'bubbles' => "false" ' [..]
These are unspecified connection errors. Basically, everything after 'Connection error' is raw websocket data that's not really relevant. The important part is the 'connection error', which means that your connection to the chatserver has been interrupted, and the client doesn't know why.
You might want to check if it's your firewall or virus scanner interfering with the connection (see Websockets for more on that), but if it's not, then the problem is just a connection timeout somewhere in the route between you and the server. Those things tend to last a few hours and then stop, once load balancing re-balances on the problem node. Using a VPN or proxy might let you route around the problem node, but if it's a flaky proxy it might cause more problems than it solves, so be cautious if you decide to try this.
Why can't I download chatlogs?
If all else fails, you can also open your settings panel (the button looks like this: ) and check 'Clicking names opens PM' (F-Chat 1.0) or uncheck 'Left click opens f-list profile' (F-Chat 2.0 or 3.0). Once you hit save, a left click will open a PM window. The PM window has the other profile options at the top.
When I click on someone's name, their profile doesn't open!
- Anything you are doing in another tab that will break if you are suddenly logged out? Finish doing it first. This includes forum posts, surveys, saving your game, and anything else you need to be logged into a site to do.
- Close every tab with anything from F-List loaded in it, not just the one that's giving you trouble. Some browsers will not completely clear the cache for a page that is currently being displayed, so to ensure that everything gets reloaded, you'll be better off closing the tabs.
- Follow the instructions for your browser, below. (It it is unlikely, but possible, that it may take several minutes for the cache to be deleted. Don't panic.)
- Load F-List again, and log in.
- Whatever you were doing before? See if it works, now.
- In Firefox, click the Tools menu.
- Select Clear Recent History.
- Under 'Time Range to Clear', select Everything.
- Click the 'Details' arrow.
- Select the 'Cache' checkbox.
- Select the 'Cookies' checkbox.
- Select the 'Active Logins' checkbox.
- Deselect everything else.
- Click 'Clear Now'.
- Click the Firefox menu.
- Select Preferences.
- Select Advanced.
- Click the Network tab.
- In the "Offline Storage" section, click Clear Now.
- Click OK.
- Click the Firefox menu.
- Click Preferences.
- Click Privacy.
- Click Remove Individual Cookies.
- In the Cookies dialog box, click Remove All Cookies.
- Close the Cookies dialog box.
- Close the Preferences window.
- Click the wrench icon on the browser toolbar.
- Select Tools.
- Select Clear browsing data.
- Select the checkbox for 'Empty the cache'.
- Select the checkbox for 'Delete cookies and other site and plug-in data'.
- Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
- Click Clear browsing data.
IE 9.x & 10.x:
- Select 'Tools' > 'Safety' > 'Delete browsing history...'
- Uncheck 'Preserve Favorites website data'
- Check 'Temporary Internet Files'
- Check 'Cookies'
- Click 'Delete'
- Click 'Tools'. If you don't see the menu, press Alt on your keyboard to show menus.
- Select 'Delete Browsing History'.
- Select the checkbox next to 'Temporary Internet Files'.
- Select the checkbox next to 'Cookies'.
- Click 'Delete'.
- Once the files have been deleted, click 'OK'.
- Click the 'Tools' menu (Windows) or the Opera menu (Mac).
- Click 'Preferences'.
- Select the 'Advanced' tab.
- Click 'History'.
- In the 'Disk cache' section, click 'Empty Now'.
- Click 'OK' to close the Preferences window.
- Click the 'Tools' menu (Windows) or the Opera menu (Mac).
- Click 'Delete Private Data'.
- Click 'Detailed Options'.
- Select 'Delete all Cookies'.
- Deselect the checkbox for everything else.
- Click 'Delete'.
- Click the Safari menu.
- Select Empty Cache.
- Click Empty
- Click the Safari menu.
- Click Preferences.
- Click Privacy.
- Click Remove All Website Data.
- Click Remove Now.
- Close the "Preferences" dialog box.
- In Safari, click the Edit menu.
- Select Empty Cache.
- Click Empty.
- Click the Safari menu.
- Select Preferences.
- Click Security.
- Click Show Cookies.
- Click Remove All.
- Click Done to close the cookies list.
- Close the "Preferences" dialog box.
How can I check my connection to the webserver or chatserver?
First, let me talk a little bit about the internet. Getting online is like coming to a new city. You're at the airport, and there's places you want to go, but you have to get directions. Luckily, you have addresses, so you can go to an information kiosk (DNS server) and ask for directions to an address (www.f-list.net, for example).
Usually, you'll get good directions, and everything's fine, but sometimes, there's a street under construction, or there's a traffic accident blocking the road, so everything gets backed up, and you have to take an alternate route. Luckily, there are ways to check the route between your computer and our server. (Which, obviously enough, is not the same as the route between your computer and any other server on the internet. Just because you can get to YouTube or Amazon doesn't mean the route is clear between you and F-List.)
These instructions will say <server>, when they expect you to fill in the address of the server you're testing. Use one of these, depending on which one you're having trouble with:
- Webserver: www.f-list.net
- Chatserver: chat.f-list.net
Ping is the quickest way to determine if your data is getting where it's going. Basically, it sends some data to the server, and asks the server to say if it received that data. If the server doesn't respond, it means the data didn't get there. The thing to look at on ping results is 'packet loss'. If that's anything other than 0, you're losing some data. The bigger the number, the more data is getting lost.
- Open a command prompt and type:
- ping <server>
It should ping four times, and then provide results at the end.
- Open a terminal window and type:
- ping <server>
After about ten lines, press CTRL-C to stop it and get results.
MAC OS X
- Go to Applications > Utilities > Network Utility.
- Click on the Ping tab and type the server address into the box where it asks for 'network address'.
- Set it to 'Send only 10 pings'.
- Click the ping button.
- When it's done, it should provide results.